With the HP ENVY 4500 All-in-One Printer, everyone in the family can print, scan, and copy common documents, schoolwork, borderless images, and more. An issue with a printer firmware upgrade results in an HP envy 4500 error. Re-configure your wireless network. Press the Information button. If the information page prints, the printer is functioning normally once again. The printer must download the firmware once more if it is still in recovery mode and unable to print the Information page.