Customer care is a primary duty of the office for any issues pertaining to your flight. This covers questions regarding rebookings, flight cancellations, special requests (such meals or accessibility requirements), and seat choices. The Abuja team at KLM can assist you in resolving any problems with your current reservation. Loyal clients are rewarded with points through KLM's Flying Blue program, which may be exchanged for free flights, hotel upgrades, and other advantages. The KLM office in Abuja can help with registration if you haven't joined yet. If you're already a member, the office may also assist you with account management, incentive redemption, and mile balance checks. The primary point of contact for missing, delayed, or damaged baggage is the KLM Abuja office. In addition to providing luggage monitoring and compensation services, KLM's office staff may assist travelers with the claims procedure and make sure that any problems are resolved quickly.