My friends and I had a great experience at the Emirates Airlines New York Office. We were organizing a group trip to Dubai, and given that it was slightly of a complicated itinerary, we thought it would be best to visit the office in person and have them sort it out for us. Right from when we stepped inside, the staff were very welcoming. The woman who assisted us—Maria, I believe—was extremely helpful and patient, explaining each step of the process to us as we booked and responding to all our questions without ever making us feel hurried. She even assisted us in choosing the most appropriate seating arrangement so that we could sit together during the flight, and helped in adding frequent flyer numbers and meal options. My friend had special medical needs, and Maria ensured that all necessary arrangements were made before we reached the airport. What truly impressed me was how relaxed and streamlined the entire process was. It removed all the anxiety from organizing a group international travel. The office itself was immaculate and had a calming ambiance, which made the entire visit pleasant. We left there feeling completely looked after and actually thrilled for our flight. Huge thanks to the Emirates NY team!